Becker's Healthcare October 23, 2024
Generative AI (GenAI) is gaining momentum in healthcare as more organizations apply it to a variety of needs, from documentation and clinical decision support to patient engagement.
GenAI application was a major theme in an executive roundtable sponsored by Health Recovery Solutions (HRS) at Becker’s 9th Annual Health IT + Digital Health + RCM Conference. The discussion was led by two HRS leaders: Jenna Kowalski, vice president of clinical innovation, and Doug Lang, vice president of strategic partnerships.
Three key takeaways were:
- Most GenAI pilots center around clinical documentation and communication.
Most organizations’ initial forays into GenAI involve ambient listening and note-taking, along with generating first draft responses to patient inquiries.
“Patient calls and messages are...