Becker's Healthcare September 6, 2024
Generative artificial intelligence is rapidly transforming healthcare. Many new technologies have shown positive results to support clinical and administrative staff, and improve the patient experience.
But AI can be as damaging as helpful if the health system has the wrong strategy for selecting and implementing it.
“Gen AI ‘mission-creep’ is the biggest health IT and RCM threat I see right now,” said Mark Townsend, MD, chief clinical innovation officer at Cincinnati-based Bon Secours Mercy Health. “Don’t get me wrong, I believe in the potential of generative AI to help us work smarter and not harder. We are working hard to create new technology using generative AI, we are selectively investing in Gen AI and Gen AI is not a panacea...
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