HealthLeaders Media September 12, 2023
Eric Wicklund

The health system is reporting positive results from a chronic care management program launched in 2021, and now wants the Geek Squad to manage more patients at home.

KEY TAKEAWAYS

– Geisinger launched its ConnectedCare365 program in 2021 and contracted with Best Buy’s Current Health to get patients set up with the right equipment and handle connectivity.

– Since then, the health system has seen a roughly 20% improvement in adherence to care plans, halved the time needed to get a patient set up at home and reduced technical issues by about 20%.

– The collaboration between a health system and a retail giant could pave the way for more partnerships that enable hospitals to scale RPM programs more quickly...

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Topics: Digital Health, Health System / Hospital, Home, Partnerships, Patient / Consumer, Provider, Technology, Telehealth, Trends
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