GAO: Patients say fees for accessing medical records are excessive

Dive Brief:

• Patients believe providers are overcharging them for access to their medical records, according to a new report by the U.S. Government Accountability Office.
• As a result, some patients canceled requests for their records, unaware that they could challenge providers who deny them access.
• Responding to medical records requests also creates difficulties for providers, such as requiring staff time and other resources that can be costly.

As the movement toward value-based reimbursement gains steam, pressure is mounting for patients to get more involved in their healthcare decisions. Access to medical records can help them root out unnecessary or duplicate procedures and promote care coordination among...

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