Forbes January 15, 2026
Thanks to Chance Mathisen for his contribution
In the current wave of generative AI innovation, industries that live in documents and text — legal, healthcare, customer support, sales, marketing — have been riding the crest. The technology transformed legal workflows overnight, and companies like Harvey and OpenEvidence scaled to roughly $100M in ARR in just three years. Customer support followed closely behind, with AI-native players automating resolution, summarization, and agent workflows at unprecedented speed.
But industries built on structured data have not been as quick to adopt genAI. In financial services, insurance, and industrials, AI teams still stitch together thousands of task-specific machine learning models — each with its own data pipeline, feature engineering, monitoring, retraining schedule, and failure modes....
Today's Sponsors
Today's Sponsor