Becker's Healthcare December 17, 2024
Madeline Ashley

Steven Hanks, MD, president and CEO of Syracuse, N.Y.-based St. Joseph’s Health and Albany, N.Y.-based St. Peter’s Health Partners, doesn’t just lead hospitals, he works in them, regularly trading his suit for scrubs to work in the hospital emergency departments.

Dr. Hanks recently joined the Becker’s Healthcare Podcast to discuss his roles as a CEO and practicing emergency physician, and how his dual work boosts employee morale, strengthens his leadership and employee relationships, and provides him firsthand knowledge of the challenges frontline healthcare workers face on a daily basis.

Editor’s note: Responses were lightly edited for clarity and length.

Question: How do you balance the responsibilities of being both president and CEO with working regular shifts in the...

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