HealthsystemCIO.com April 22, 2024
Joseph Kvedar

I recently gave a talk to a group of primary care clinicians updating them on the state of telehealth. My take-home message was: “This is a mature care delivery model now. You should decide how much you want to integrate it into your practice.”

That got me thinking about why telehealth has not become more of an imperative, rather than remaining an option.

Yes, we went through the pandemic, and that raised awareness about virtual care among our patients. With rare exception, the preferred delivery platform for behavioral health is now telehealth. Any number of companies (e.g., Amwell, Teladoc, MDLIVE) have made a successful business delivering telehealth through health plans and large employers. Another group of companies (e.g., Ro, HIMS,...

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