Becker's Healthcare April 4, 2025
Vinay Gadade

Exceptional supply chain management keeps organizations running smoothly — but as technology and the competitive landscape evolve, areas like procurement have lagged in innovation and process optimization.

Becker’s Healthcare spoke with Denise Odenkirk, vice president of supplier sales at GHX, to discuss challenges and opportunities facing healthcare suppliers and what strategies can help leaders navigate a complex environment.

Editor’s note: Responses have been lightly edited for length and clarity.

Question: GHX’s recent Supplier Market Report shows that 89% of healthcare suppliers still use some form of manual processes for key operations like order management, invoicing and payment collections. Why is this still happening, and what’s the impact for stakeholders?

Denise Odenkirk: Over the last 25 years, healthcare procurement has slowly...

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Topics: Health System / Hospital, Provider, Supply Chain, Technology
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