HIT Consultant January 20, 2026
Shay Perera, co-founder and Chief Technology Officer of Navina

As healthcare organizations deepen their investments in value-based care, one obstacle continues to stymie progress: incomplete visibility into the patient’s health status. The problem isn’t limited to a single source, such as claims data, though claims are often blamed. Rather, it’s the fragmented nature of healthcare data itself. Patient information is dispersed across a patchwork of systems—EHRs, HIEs, scanned documents, specialist consults, diagnostic reports, lab results, payer files, and hospital notes—and it exists in multiple formats: structured fields, free-text notes, image annotations, and audio transcripts.

Each source captures part of the story. But none offers a complete picture on its own. Clinicians are left to piece together patient narratives from these disparate fragments, often under tight time constraints and...

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Topics: AI (Artificial Intelligence), Payment Models, Provider, Technology, Value Based
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