Becker's Healthcare January 21, 2026
In collaboration with EXL

Health plans have rapidly embraced AI for multiple use cases and leaders are focused on creating measurable performance improvement and achieving front-line buy-in.

To learn more about how health plans are leveraging AI to improve payment integrity and performance, Becker’s Healthcare spoke with Will O’Neill, vice president, healthcare solutions, and Aneesh Menon, assistant vice president, payment services at EXL.

Payers’ cost control focus

National health expenditures have risen sharply over the past few decades, growing faster than inflation. In 2000, health expenditures were about $1.4 trillion and have since more than tripled to $4.9 trillion. From 2022 to 2023, health spending grew 7.5% and is expected to continue to grow at a similar rate for the foreseeable future.

In addition...

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Topics: AI (Artificial Intelligence), Insurance, Payer, Technology
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