Becker's Healthcare December 7, 2023
Typically, when a health system is spending $700 million over 10 years, it is building a new hospital. However, for Worcester, Mass.-based UMass Memorial Health, that price tag was for rehauling its IT system and switching to Epic.
When UMass CFO Sergio Melgar helped the system select Epic in 2017, he knew it would be a “commitment.” Now, the health system has successfully unified its EHR platform under one branch and achieved the coveted Epic Gold Stars Level 10 recognition for the use of its EHR.
The Gold Stars program measures how Epic users get the most out of their system’s workflows and efficiencies. According to a UMass, Level 10 puts them in the top 4% of healthcare organizations....
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