KevinMD March 16, 2025
Most provider groups are not optimized to manage patient billing, and it’s breaking the bank. The problem often starts with the EHR systems that they have adopted, which are designed with insurance reimbursement as the priority, not the patient experience in mind.
For decades, providers operated in a world where the vast majority of their revenue came from insurance reimbursements. For most provider groups, patient billing was an afterthought. If a patient didn’t pay—or didn’t realize they owed at all—it was often easier to write off the balance than chase down a payment.
That world no longer exists. However, most provider groups are still processing patient collections with practice management systems that were never designed to handle the complexity of...
Today's Sponsors
Today's Sponsor