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Clinics must take new approaches to nurture the relationships they built during the pandemic and ensure they are delivering the experience that will encourage patients to return.
The role of urgent care in the broader healthcare landscape has become increasingly important over the past few decades but has become notably prominent following the COVID-19 public health emergency that solidified the need for, and value of, on-demand care for the masses.
As a result of the urgent care industry’s impressive ability to pivot during the pandemic and the influx of demand that came with it, urgent care providers are now faced with new, unprecedented growth opportunities.
With daily patient visit volumes reaching record highs at urgent cares across the country, clinics...
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