Managed Healthcare Executive October 20, 2020
“Primary care as we know it today stands in the crosshairs, with new entrants vying for the hearts of consumers,” says Forrester Research report. Telehealth and retail health clinics are among the suitors.
As consumers avoid hospitals and doctor’s offices because of the COVID-19 pandemic, it’s propelling demand for virtual care and in-home care. The trend is predicted to grow in 2021, according to Forrester Research.
The decrease in hospital utilization is expected to cost health systems $350 billion this year, and consumers will instead demand more hospital-level care at home, Forrester said in its “Predictions 2021:Healthcare” report released Tuesday.
Emergency department visits have dropped 42%, outpatient visits have declined 35%, and in-patient care...
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