Becker's Healthcare August 5, 2021
Hannah Mitchell

Roger Baker, a former assistant secretary of Veterans Affairs for Information and Technology, shared five insights that can put the VA’s Cerner EHR rollout on track for success, according to an Aug. 4 article published by Federal Computer Week.

Mr. Baker recently gave six insights into why the rollout is struggling. Now, he is sharing his recommendations on how the VA can improve its chances for success.

The recommendations are based on his experiences with challenges launching large programs at the VA, specifically the Veterans Benefits Management System.

Five recommendations:

1. Accountability in VA’s leadership team.

The undersecretary for health must take responsibility for the rollout’s success because they have the authority to make decisions that affect care...

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