Forbes February 24, 2025
There’s been a lot of talk recently about agentic AI and its potential to transform industries. AI, combined with autonomy, is likely to reshape the way we live, work, and do business.
Larger organizations may have the resources to deploy autonomous employees and AI-driven cybersecurity, but smaller businesses don’t have to be left behind. The rise of cloud platforms offering agentic services means there are opportunities for all.
E-commerce, often highlighted as a sector primed for agentic AI adoption, is an industry built on digital interactions. Agents capable of handling shopping-related tasks, optimizing supply chains, and creating personalized customer experiences are already here.
Retail, in particular e-commerce, has been the poster child for agentic AI and is...
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