Chief Healthcare Executive June 23, 2025
A closer look at patient experiences and preferences shows a growing preference for virtual specialty care, along with more access to higher quality providers.
As the focus on value-based care sharpens, patients report they are dissatisfied with our current healthcare system: 70% of adults say the industry has failed them.
Health plans and providers alike are seeking ways to improve outcomes and meet patient needs, all while lowering costs. While the industry has begun to make headway in a few of these areas, our healthcare system is vast and complex. Attempting to solve these massive challenges can feel like pulling a thread that continues to unravel, leading to another problem that has to be addressed.
Healthcare organizations should focus on...
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