Health Payer Intelligence November 26, 2019
Kelsey Waddill

Medicare Advantage (MA) members are looking for more patient-centered care and follow up on their chronic disease management from their health plans.

Five gaps prevent Medicare Advantage health plans from engaging in successful patient-centered care for chronic disease management, a HealthMine survey concluded.

“We see that plans have definitely made progress. They are making efforts to be more connected and provide beneficiaries with more options to better manage their chronic conditions,” said Nicole Althaus, chief marketing officer at HealthMine. “But, motivating beneficiaries to be better informed about the right health actions at the right time is important for driving down healthcare costs.”

HealthMine’s research sought to document seniors’ views on their Medicare health plans. The 800 survey participants...

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Topics: Insurance, Market Research, Medicare Advantage, Patient / Consumer, Payer, Provider, Trends
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