HIT Consultant January 13, 2026
What You Should Know
– Firstsource Solutions has announced the acquisition of TeleMedik, a Puerto Rico-based pioneer in technological healthcare solutions. Financial details of the acquisition were not disclosed.
– The strategic move significantly strengthens Firstsource’s Business Process as a Service (BPaaS++) offering, integrating digital and generative AI capabilities into clinical operations to help health plans manage rising utilization rates and transition to value-based care models.
The Modernization Mandate: Unifying the Medical Lifecycle
As health plans face unprecedented financial burdens and rising utilization, the need for integrated, cost-containment solutions has reached a “pivotal turning point”. Firstsource is positioning itself as a key partner to modernize the full medical management lifecycle—from initial intake and prior authorization to clinical intervention.
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