Healthcare DIVE November 15, 2023
Witnesses at the hearing said system performance has improved, but there are still more incidents than they want.
Legislators grilled leaders from the Department of Veterans Affairs and the Department of Defense about service outages and user dissatisfaction with the new Oracle electronic health record system during a House subcommittee hearing on Wednesday.
The yearslong project to modernize the VA’s EHR has been slow and more expensive than planned. Only five VA medical centers are currently live with the new system and the department put new deployments on hold earlier this year to focus on improvements.
Oracle completed its $28.3 billion acquisition of EHR vendor Cerner — which first notched the VA modernization contract in 2018 — last...