McKinsey May 31, 2019
Smart hospitals make extensive use of innovative technologies to improve care quality and patient experience while reducing costs.
Technological enablement, digitization, and automation are affecting industries today in profound ways. Healthcare delivery is no exception. On the supply side, a host of new technologies can now be integrated into care delivery: artificial intelligence (AI), robotics, precision medicine, 3-D printing, augmented reality/virtual reality, genomics, telemedicine, and more. Adoption of these technologies is being driven by both immediate needs (e.g., cost control and efficiency optimization) and longer-term goals (especially greater precision, fewer errors, and better outcomes).
On the demand side, new technologies have altered consumer expectations. An increasing number of today’s patients want healthcare services to be delivered with greater efficiency and...
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