HealthLeaders Media June 15, 2024
Amanda Norris

Hospital leaders are increasingly turning to automation to streamline revenue cycle operations, but should some processes be left behind?

KEY TAKEAWAYS

– While automation offers numerous benefits, there are areas that require a human touch for optimal outcomes.

– Automation allows staff to work on more complex tasks, leading to job description revisions and opportunities for upskilling.

– While automation simplifies processes like registration and check-in, maintaining patient communication and personalization in healthcare settings is essential.

Welcome to our June 2024 cover story. Each month, our editors will be taking a deep dive into the topics that matter most to you in our cover story series. From ways to win the payer/provider war to taking back your physician practice, we...

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