Medical Economics February 24, 2025
Insurers use artificial intelligence to review and deny insurance claims. It’s time to use technology to turn the tables.
I never imagined that battling a $32,000 health insurance claim denial would lead me deep into America’s health care system, fighting insurance companies. My background is in finance and technology, not medicine. But when my wife was diagnosed with cancer, I became her advocate, navigating endless insurance appeals just to get the care she needed.
That experience opened my eyes to a growing crisis: patients and doctors drowning in insurance claim denials. Across the country, claim denials are skyrocketing, creating a massive burden on medical practices.
A growing crisis for physicians and patients
Hundreds of millions of claims — ranging from...