HealthLeaders Media May 10, 2023
Revenue cycle success is closely tied to the patient experience, so make sure to keep the patient in mind and up-to-date as the PHE ends this week.
This week’s end in the COVID-19 public health emergency (PHE) will affect specific patient services, such as COVID-19 treatment and telehealth services. As the revenue cycle is closely tied to the patient experience, making sure staff is well-versed in these upcoming changes will not only create a more positive patient experience, but help streamline reimbursement operations during the transition.
Front-end staff especially may be fielding ample questions as patients notice changes in coverage and reimbursement this week. So, below is a summary of frequently asked questions courtesy of Revenue Cycle Advisor that clarifies...
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