AHIMA November 2, 2020
The COVID-19 shelter-in-place orders that swept the country this spring compelled many healthcare organizations—some, for the first time ever—to quickly adopt and scale virtual services solution.
Some providers looped their health information management (HIM) teams into the process early, as they should whenever new health IT applications are implemented.
Lori L. Richter, MA, RHIA, CPHIMS, CHPS, system director for health IT regulatory oversight and corporate responsibility at CommonSpirit Health, who played a key role in her organization’s telehealth vendor selection process, says HIM’s involvement—at every stage of the implementation—was key to the project’s success.
“Telehealth or virtual care is something that we need to make very clear that HIM should be involved in, to make sure practitioners don’t forget that...
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