Exploring Healthcare Price Transparency for the Consumer Experience
Patient Engagement February 1, 2024
Healthcare price transparency is important to a good consumer experience, leaving organizations to look for tools to provide reliable estimates.
Shop in any store or for any service, and you will be able to look at the price tag or at least request a quote, but in healthcare, that level of price transparency is unheard of.
Rather, patients go into most healthcare encounters not knowing what it will cost them due to a combination of opaque pricing on the part of providers and sometimes unclear payer benefits.
The issue of healthcare and hospital price transparency has come to the forefront in recent years as the rise in high deductible health plans has led to surges in patient financial responsibility. With...