mHealth Intelligence July 24, 2020
Pushed by the COVID-19 crisis, health plans like New York’s Healthfirst are beefing up their telehealth and mHealth platforms to address a wide variety of member needs – including food.
With the coronavirus pandemic putting the squeeze on underserved populations, health plans are developing mHealth and telehealth tools that go beyond healthcare.
Healthfirst, a provider-owned insurer based in New York, recently launched an mHealth app that connects its 1.5 million members not only to telehealth services, but medication management tools and information on resources such as housing, education and food assistance.
GT Sweeney, Healthfirst’s chief information officer, says COVID-19 has severely impacted the health plan’s member base – two-thirds of which are on Medicaid or Medicare. And while on-demand access...
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