Becker's Healthcare September 15, 2021
The healthcare landscape in the United States is complicated for patients and providers alike. Patients are dealing with multiple providers, labs, pharmacies and insurance plans. Meanwhile, hospitals and health systems are struggling to manage the end-to-end patient journey, while competing directly with payors that have merged with pharmacy benefit managers.
Becker’s Hospital Review recently spoke with Keith Cook, president of Azina, about hospitals and health systems expanding into specialty and ambulatory pharmacies to better serve their patients and improve revenues.
Note: Responses have been edited for length and clarity.
Question: What significant challenges do hospitals and health systems have today with keeping their patients on one continuum of care?
Keith Cook: As you know, healthcare in the United States isn’t...