CMS November 2, 2017
EXECUTIVE SUMMARY In January 2015, the Centers for Medicare & Medicaid Services (CMS) introduced a separately billable non-face-to-face Chronic Care Management (CCM) service. The goal of CCM is to improve Medicare beneficiaries’ access to chronic care management in primary care. Over 684,000 beneficiaries received CCM services during the first two years of the new payment policy (Figure ES.1). These beneficiaries were generally concentrated in the South and had poorer health status than the general Medicare fee-for-service (FFS) population. About 19
percent of beneficiaries only received one month of CCM services; however the majority of beneficiaries received between four...
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