MobiHealth News March 11, 2024
Jessica Hagen

Various factors around ROI on virtual tech should be considered before implementation, such as billing revenue, increased efficiency, downstream revenue and improved outcomes, said experts at the HIMSS24 preconference Virtual Care Forum.

ORLANDO – According to experts, financial return on investment is not the only aspect that should be considered when examining the implementation of virtual care technologies.

“Sometimes there is no pathway to return on investment, the pathway is blurry or assumptions are made,” Chad Ellimoottil, professor and medical director of virtual care at the University of Michigan told an audience at HIMSS Global Health Conference & Exhibition preconference Virtual Care Forum on Monday.

“It’s very dependent-centric,” said Matt Pruente, senior director at Alvarez & Marsal. “Ultimately, though,...

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