Healthcare IT News August 21, 2024
Therapists at the mental health provider are quite happy with the results – mean time to complete documentation has improved by 75%. Some therapists say they would think twice about leaving WellPower because of the AI technology.
A recent Gartner survey found the majority of customers are “AI shy”: 64% say they’d rather companies not incorporate AI into the customer experience. Customers also were concerned about AI and incorrect information (42%), data security (34%) and bias/inequality (25%).
Ethical AI can help organizations create innovative, trustworthy user experiences – protecting brands and allowing them to maintain a competitive edge and foster better customer relationships. And ethical AI is part of the story at WellPower.
THE PROBLEM
In the mental health field,...
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