DOTmed July 28, 2025
From soaring administrative workloads to delayed reimbursements, healthcare providers face a mounting crisis in revenue cycle management (RCM). Legacy payment systems once considered standard practice, including paper checks and disconnected remittance files, now pose significant financial drains in today’s demanding and low-margin care environment.
Data over the past few years spotlights the strain. For every $100 a primary care provider brings in, $20 is allocated toward administrative costs according to a 2025 report. This $20 isn’t going to diagnostics, treatments, or staff salary but to paperwork, coding, billing, verification, and more. Providers must rethink how patient payments and reimbursements are managed and how to build systems that protect their margins and sustainability.
Healthcare organizations need to critically assess whether their...
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