Becker's Healthcare September 26, 2025
Epic’s entry into the fast-growing ambient speech market is drawing strong interest from its customers, according to a Sept. 26 report from KLAS Research.
At its annual UGM conference in August, Epic announced it will release a native clinician-facing ambient speech tool built with Microsoft. The move shifts the company away from prior integrations with vendors such as Microsoft and Abridge, and could “reshape an already crowded and quickly evolving market,” KLAS wrote in its report, Epic’s Ambient Speech Announcement 2025.
KLAS interviewed 35 Epic customers who attended the conference, exploring their initial reactions to the announcement and the factors driving or hindering adoption plans.
Here are eight key findings from the report:
- Fifty-seven percent reacted positively to the...
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