Becker's Healthcare January 6, 2025
Laura Dyrda

Judy Faulkner, founder and CEO of Epic Systems, has embedded “caring” into the company culture.

In a recent blog post, Ms. Faulkner recounted a team meeting when a leader from KLAS and a former CIO of Geisinger joined to congratulate the team on taking the No. 1 spot on KLAS’s top EHRs list for several years. Frank Richards, the former Geisinger CIO, gifted Epic with a large bone in a frame with the words, “For bone-deep caring.”

“The bone has been on the wall in our main reception area for more than a decade, and we suggest to all our new staff that they look at it,” Ms. Faulkner wrote. “One of our senior staff proposed that we give a...

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