Becker's Healthcare April 8, 2021
As founder and CEO of Epic, Judy Faulkner has led the multibillion-dollar EHR giant to dominate the market space.
In an interview with Forbes‘ healthcare writer Katie Jennings published April 8, Ms. Faulkner shared insights on the company’s client relationship culture, health IT competition and her role as CEO.
1. Ms. Faulkner said she views new relationships with healthcare customers as a wedding; in 2020, Altamonte Springs, Fla.-based AdventHealth began its transition to Epic, a process that will take more than three years and cost about $650 million to complete, according to the report. With ongoing maintenance, the project will cost millions more annually.
“It’s a very long relationship for many of our customers,” Ms. Faulkner said....