Computerworld January 21, 2026
Taryn Plumb

Most organizations are experimenting with AI, but few are scaling it in ways that generate measurable returns.

The question many enterprises are asking themselves in 2026 is whether they are transforming their businesses fast enough to see the benefits of new technologies, most notably AI.

The answer, according to PwC’s 29th Global CEO Survey: Not really — at least, not yet.

In fact, the majority of enterprises aren’t seeing any real revenue increase or cost reduction as the result of AI deployments; only about one-third have seen any tangible benefits from AI in the last 12 months.

“CEOs are forging ahead with investment in AI even though immediate returns are often elusive,” PwC said in its report based on a...

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