Healthcare IT Today July 18, 2025
Guest Author

Preparing for a World Where Technology and the Human Touch Combine to Improve the Patient Experience

The following is a guest article by Dr. Gary Hamilton, Senior Vice President of Health at Introba

Picture this: a kind doctor wraps her arms around a patient as they walk together down a sunlit corridor. Her silent touch of assurance and comfort is a tender interaction of empathic care. In the world of modern medicine, well-orchestrated connections between clinicians and patients are vital to patient satisfaction and outcomes.

AI has a critical and growing role to play in this connection. Future solutions for empathetic care will be done through a blend of virtual reality (VR), creating spatial presence in a virtual world...

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