Silicon Republic December 21, 2023
Generative AI is ushering in the next industrial revolution, but as ServiceNow’s Mark Cockerill writes, workers need support to make the tech work for them.
Today’s workers are becoming increasingly aware of the need to learn new skills to keep up. The hype around generative AI apps, such as ChatGPT, has turned it from a niche technology interest to dinner table conversation.
New EMEA-wide research by ServiceNow highlights that workers crave the training needed to adapt to this rapidly changing landscape, with older workers particularly keen to reskill so they can better navigate a digitally transformed future.
For many workers, this coming period of flux is, understandably, sparking fears. The World Economic Forum forecasts an unprecedented period of churn in...
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