KevinMD September 8, 2024
“Please grab a chair and sit,” I told my resident, who was preparing to discuss a procedure with a patient. She smiled. Her confusion was evident in the gentle lift of her upper lip, showing just the tip of her incisors. A touch of surprise was also flitting across her forehead and eyebrows. As surgeons, we are conditioned to be efficient and laser-focused bullet-point communicators with patients and other medical services.
In residency, we quickly learn the language to elide, what to say, and how to say it. Efficiency allows us to juggle different things and roles in and outside the hospital with ease. The perilous caveat, however, is somewhere along the way, we risk severing the human connection. We...
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