Manatt Health June 15, 2020
Thomas Enders, Brenda Pawlak

Editor’s Note: The COVID-19 crisis has brought great adversity, and our health systems and academic centers are responding with innovation. Policymakers have rapidly lifted myriad barriers to providing care in novel ways, and health systems have quickly scaled up virtual care, hospital-at-home programs and home-based care. Telehealth video and phone visits have ballooned from the tens or hundreds to many thousands per day at major institutions, prompting rapid acceleration in digital patient engagement. Health systems with population health capabilities have used them to manage patients through the crisis. Those with health plans have benefited from the financial diversification. And those with well-developed post-acute programs have helped patients successfully navigate the transitions among hospitals, skilled nursing facilities and their homes.

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