McKinsey March 28, 2024
In this interview, Alinma Bank’s chief digital officer discusses the importance of a digital factory to the bank’s overall transformation journey.
When Saudi Arabia’s Alinma Bank decided to embark on a digital transformation, it built a digital factory. This approach is one way companies can incubate innovation and model agile ways of working that can then provide a foundation for spreading these practices throughout the organization. At Alinma Bank, leadership focused on building digital capabilities that have allowed them to deliver disruptive digital solutions to a variety of customer segments. Sami Al-Rowaithey, Alinma Bank’s chief digital officer (CDO), discusses with McKinsey partner Sonia Wedrychowicz the value of adopting agile, attracting diverse talent, and putting the customer at the heart of...
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