Physicians Practice March 30, 2020
Ray Raven, MD, MHCI, MBA

The Centers for Medicare and Medicaid Services (CMS) are approving an increasing number of diagnostic and interventional procedures at ambulatory surgery centers (ASCs), including cardiac and total joint procedures. This uptick in CMS-approved procedures has resulted in a higher volume at outpatient centers – not just in terms of patients, but in terms of tasks required to be completed as a result. ASC owners, including myself, are thus constantly looking at new ways to efficiently manage tasks related to scheduling, provider staffing, reimbursement, medical recordkeeping, and supply chain management.

Of these administrative responsibilities, scheduling is arguably the most demanding, and even more so than hospital surgical settings. ASCs must balance daily variations in procedures, surgeon and other clinical provider (such...

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