Employee Benefit News June 5, 2025
Stanley Crittenden, MD, FASN

In recent years, healthcare navigation has gone from being viewed as a nice-to-have to a must-have by many self-insured employers — with 37% now employing a healthcare navigation solution to ensure employees are accessing the right care.

As demand has increased and given rise to a host of digital-first solutions, the healthcare landscape has also grown vastly more complex for employers — raising the bar for what an effective healthcare navigation solution must achieve. Chronic conditions are on the rise, along with employers’ costs for managing them. Cancer care has been revolutionized by new targeted therapies, putting a premium on rapid interception and direction to centers of excellence (COE). Glucagon-Like Peptide-1 agonists (GLP-1s) and new specialty drugs also threaten...

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Topics: Employer, Insurance, Provider, Self-insured
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