Becker's Healthcare September 9, 2022
The VA’s Office of Inspector General released a report Sept. 7 stating it had found several instances where the VA had collected debts without providing patients with legally required notice.
In total, the VA’s Office of Inspector General identified three scenarios in which the VA improperly reduced payments to patients in order to collect debts created under the Veterans Benefits Administration’s compensation program.
VA officials agreed that the debts were collected improperly and attributed the errors to business rules in VA’s electronic systems.
“VA officials agreed that the veterans in [the three scenarios] were entitled to notices of indebtedness and due process before their benefit payments were reduced to recoup the debts,” Larry Reinkemeyer, VA assistant inspector general,...
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