Electronic Health Records: VA Has Made Progress in Preparing for New System, but Subsequent Test Findings Will Need to Be Addressed

GAO February 11, 2021

What GAO Found

In an October 22, 2020, briefing, GAO informed Congressional staff that the Department of Veterans Affairs (VA) had made progress toward implementing its new electronic health record (EHR) system by making system configuration decisions, developing system capabilities and system interfaces, conducting end user training, and completing system testing events. However, GAO noted that the department had not yet resolved all critical severity test findings (that could result in system failure) and high severity test findings (that could result in system failure, but have acceptable workarounds), as called for in its testing plan. Specifically, 17 critical severity test findings and 361 high severity test findings remained open as of late September 2020. As a result, VA was at...

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