Forbes October 31, 2024
Spencer Dorn

We crave simple explanations for complicated problems. In healthcare, clinicians often lash out at their electronic health records.

It’s understandable. For every eight hours of scheduled patient care, we average almost six hours using the EHR, nearly half occurring outside clinical hours. Repeatedly scanning, toggling, clicking, and typing zaps our energy, steals our attention, wears us out, and contributes to burnout.

Yet, while EHRs are far from perfect, they’ve become the scapegoat for too many challenges. This narrative is overly simplistic and distracting. Let me explain why.

EHRs Are A Mixed Bag

EHRs make some tasks easier and others harder. For example, they empower us with information yet overwhelm us with junk and nonsense. Clinical notes are now legible and...

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