Forbes August 19, 2025
Epic Systems is launching several new artificial intelligence tools for medical care providers and patients while working with health insurers to improve the patient experience.
Epic, which has been led by its 82-year-old founder Judy Faulkner for 46 years and is best known for its dominance in the electronic health record software space, is pushing deeper into AI in a healthcare industry known for its complexities, fragmentation and consumer frustration. Epic’s technology is already used be more than 3,000 hospitals, more than 71,000 clinics and some 325 million patients worldwide.
Meeting this week at its Verona, Wis., headquarters for its annual users group meeting, Epic executives said the AI tools will help all aspects of healthcare and include the virtual...
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