Electronic Health Record Documentation Burden Crowds Out Health Information Exchange Use By Primary Care Physicians

Health Affairs November 1, 2024
A. Jay Holmgren, Julia Adler-Milstein, Nate C. Apathy

Abstract

Although electronic health record (EHR) documentation burden is known to be associated with reduced clinician well-being and burnout, it may have even worse unintended consequences if documentation work also crowds out other high-value EHR tasks. We examined this possibility by assessing the relationship between documentation burden and a high-value but optional EHR task: the use of health information exchange (HIE) to view patient records from outside organizations. Our study took...

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