EHRs, PHRs designed to fail, says Welltok CEO Margolis

MedCity News May 1, 2015
Neil Versel

“Interoperability is a synonym for bad system design,” said Jeff Margolis, CEO of Welltok, a Denver-based company that helps people manage their health.

In an interview with MedCity News, Margolis also expressed the belief that current electronic health records and personal health records are unintentionally designed to fail. “We’re not condemning the use of EMRs or EHRs or PHRs,” he said. However, Margolis said he believes there is a “misunderstanding” about what they should be.

Hospital or physician EHRs usually just cover that specific clinical setting. “They’re episodic,” said Margolis. “People think that the exposure of data to the patient outside of clinical systems is interoperability,” he said, but he dismissed that notion. “The systems are not designed for getting...

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