EHR Intelligence February 14, 2020
Christopher Jason

Researchers talked to nine physicians who described their issues with EHR adoption after implementation.

Most believe EHR usability issues happen at implementation. However, the majority of EHR usability problems occur after implementation when the EHR is continuously optimized, according to a study published in the BMC Medical Informatics and Decision Making.

“Implementation of the EHR is not limited to a single event in time,” wrote the researchers. “Rather, the technology changes when newer features are added, or interfaces are redesigned. These upgrades may improve functionality, but they also require physicians to adapt to changes beyond the initial implementation.”

“Users are required to continually learn how to use the newer system and then to incorporate these upgrades into their clinical workflow,...

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